About us Leading in quality and technology ERWEKA is a leading international manufacturer of top quality in every respect. From engineering and test equipment for the pharmaceutical industry. We design to manufacturing and product support, we Dissolution Testers Physical Testers supply testers and tablet test equipment to large phar-take a uncompromising stance on standards. maceutical and life science companies, research and test laboratories, and universities all over the world. ERWEKA stands for excellent product quality, attractive design and bespoke customer support. Our clients Founded in Germany in 1951, ERWEKA is the only have been trusting in us for over 60 years. manufacturer to offer a product for every required test of solid dosage form drugs. Today we are proud to have the most comprehensive product range and experience in our market sector. Our benchmark is Al -Purpose-Equipment Service “We push digitalisation of products and services, but still what counts most to us is the happi-ness of our customers and finding solutions to their problems.” Claudia Müller CEO and Managing director 2 3 About us Leading in quality and technology Global Player with strong roots We value consistency. Our high quality standards are integral to our aspiration for sustainability and continuity – in corporate MOSCOW management as well as in stra- tegic decision processes. Owner- Headquarter Germany run, 100% in private ownership NEW JERSEY and with a clear commitment to Germany as our base, we have ERWEKA customers profit from sustained steady growth over six our decades of experience and our decades. In 1951, ERWEKA was technological developments. Our AHMEDABAD HONGKONG & ZHUHAI the first company in the world to success is based on the loyalty, develop and manufacture all-pur-skills and excellent qualifications pose pharmacy equipment, proof our employees. The staff are the viding the foundtain for our pre-soul of our company and provide sent scope of products. Today we daily proof of our commitment supply the most comprehensive to reliability, sustainability and range of testing equpiment for the customer satisfaction – today pharmaceutical industry. and in the future. “Working towards improving human health, as well as securing and promoting the quality standard of medicines around the world is what drives us and fills us with pride.” Werner G. Müller Managing director 4 5 About us Global Player with strong roots Our Benchmark is top quality and product longevity We are rarely satisfied with 100% and set the highest standards for product engineering and manufacturing. It goes without saying that all our equipment fully meets the requirements of all pharmacopoeias around the world – but we are striving for more! Our product engineering is guided by three core questions: Does the equipment meet all the customer requirements? Is it user-friendly? Does it integrate seamlessly into existing lab processes? Our production series are planned on a long-term basis; our long-term planning guarantees that we release technically mature and flawless products to the market. All the materials we use are high-quality, low-maintenance and long-lasting. Suppliers are selected according to a stringent set of guidelines, and all supplied parts are additionally tested by us. This guarantees that all mechanical parts are sturdy and robust, and ensures measurement accuracy and product longevity. Before a product leaves our site it is subject to rigorous quality controls. Our own quality requirements well exceed the legal stipulations. That’s what defines the ERWEKA standard! 6 7 About us Our Benchmark is top quality and product longevity Combination of attractive design and practical convenience Who says there’s no room for style and product care. Touchscreens, in a laboratory? ERWEKA systems intelligible user interfaces, modular are known for their contemporary structures and easy maintenance design and practical functionality. ensure optimal usability. Their elegant contours and clear colours are conducive to a neat At ERWEKA, the aspect of appe-and orderly workplace. Sensitive arance is not merely a matter of mechanical parts are shielded taste, but always also a question of by attractive casings that protect functionality – so that our customers against humidity and corrosion, can focus entirely on their work. and provide a longer service life. Smooth surfaces facilitate cleaning “Each and every ERWEKA test unit carries the signature of our staff. Our team‘s extensive know-how, experience and endless ideas make our products incomparable.” Klaus-Peter Lehr Production manager 8 9 About us Our Benchmark is top quality and product longevity Total Customer Focus and solid expertise We go to see our customers – wherever dual needs. Al our technicians are trained to they are in the world. For us, good service ERWEKA’s high standards and must attend “We always strive to offer our customers the is a question of attitude. A client-focused inhouse refresher courses at regular intervals. best possible solution. This requires in depth mindset with the goal of absolute customer customer consultation to determine the exact satisfaction is at the core of ERWEKA’s com-Our global service points provide conveni-requirements.“ mitment to quality. ent accessibility and quick response times for maintenance and repairs. Fast spare part Levent Bozkurt Customer service at ERWEKA begins at deliveries, a customer hotline and a compre-Head of mechanical engineering the point of installation. Equipment setup is hensive online support round off our service provided by experienced ERWEKA specia-offer. ERWEKA’s understanding of quality lists including, of course, a detailed product encompasses being available for our custo-introduction tailored to the customer’s indivi-mers – always and everywhere. 10 11 About us Our Benchmark is top quality and product longevity Pacesetter for an entire industry We strive to make the world a In 1982 we developed the first mul-better place. ERWEKA’s “made in ti-functional tester measuring the Germany” equipment improves the weight, thickness, length, width quality of medicines, with products and hardness of tablets. In 2008 such as MultiCheck 6 and RoboDis we were the first ones to launch a contributing to more efficiency in 100% USP-compliant, fully auto-quality control across the world. mated dissolution testing system, the RoboDis. Our network of internationally well-re-Innovations such as those pro- puted researchers and pharma- vide access to safe medicines all ceutical customers, nurtured over over the world. We are driven by decades, feeds us with new ideas the motivation to continue this for for product engineering. And our generations to come. distinct innovative spirit repeatedly brings out the very best in us and our products. “Time and again, I am surprised by the market’s awareness of the ERWEKA brand and its products. Our company enjoys an excellent reputation all over the world. This motivates us every day.” Erik Schmidt-Staubach Head of sales international 12 13 About us Pacesetter for an entire industry Sustainability as a matter of course Corporate strategy For us, sustainability is to be considered as an over-development. These are and will be expanded con-Our corporate strategy is market-oriented, customer-oriented and all concept combining the three major areas econo-tinuously to anchor sustainability more firmly in our results-oriented and aimed to achieve market leadership regarding mic, environmet and social. We have set our own corporate philosophy. quality, service and innovation. The internal and external stakeholders priorities in relevant areas to promote sustainable have a significant impact on ERWEKAś added value. We actively integrate them in our processes to establish sustainability holistically. A large part of our profit is reinvested and forms the basis to ensure a steady increase in added value. Environment protection We consider the environment protection as an important management ENT task and are striving for relief of man and the environment by acting in an NM EXTERNAL ecologically-responsible way. We are committed to minimize unnecessary O SO STAKEHOLDERS C environmental pollution as far as possible, reducing the impact on the VIR IA Customers N environment on an ongoing basis and continuously improving energy E L Dealers INTERNAL performance. We are actively working to encourage our activities for STAKEHOLDERS Suppliers protecting the environment among suppliers, providers and customers. Authorities Employee Manager Banks Added Value Owner Freight forwarders Social responsibility Competition Creditors In order to fulfill our corporate responsibilities, the requirements are Vicinity within the framework of the legal provisions. The economic benefits of our actions will not be achieved at the expense of personal safety and environmental protection. We attach particular importance to training and development. Our employees create quality and only they can deliver the full scope of service at the company and drive it forward. ECONOMIC 14 15 About us Sustainability as a matter of course Foundation for the Future Our sustainable building in Langen With our new headquarter we establish a surroun-Friendly, bright colors combined with natural mate-energy consumption and emissions are measured dings and atmosphere that supports creative and rials such as wood create a pleasant atmosphere. separately. This enables a constant control and con-collaborative work. It is a reflection of our steady Different communication zones adjust to the emplo-tinuous improvement of the resource consumption. growth and corporate identity, with sustainability at yeesńeeds. The waste and wastewater concept ensures safe the heart of the planning process. The move to the production processes, where the few pollutants are new building is scheduled for 2019. The new building is heated by a sustainable coge-handled separately and are not able to harm the neration unit of the city of Langen, which uses the environment. Our new office space is future-oriented and designed cogeneration principle. The waste heat of power according to open office concepts. The classicist generation is used directly on-site. The productions There are plenty of parking spaces as well as more facade with its floor-to-ceiling windows and 60 % than 50 bicycle parking slots for the employees glass proportion, guarantees optimal lighting condi-and visitors. In addition, the property provides two tions at the workplace. charging stations for electric cars, such as our own “Smart electric” that will be used for short distances. A comprehensive planting concept, covering 20 % of the outdoor area, provides habitats for native animals and contributes to the greening of the whole area. 16 17 About us Foundation for the Future – Our sustainable building in Langen 360° Support with our ERWEKA Services Service contacts Customer support service@erweka.com +49 6103 92426-250 Support Installation Repair Qualification 360° Spare parts spareparts@erweka.com +49 6103 92426-265 Contract Management Maintenance Remote Support Trainings Maintenance maintenance@erweka.com +49 6103 92426-250 ERWEKA is one of the leading international manu-Our customers can be sure that we will handle their facturers of test equipment for the pharmaceutical requests promptly and to their complete satisfaction. industry. Highest quality is our benchmark throughout They can rely on the expertise of highly qualified and product development, design and production. This ERWEKA certified service staff. As the manufacturer consistent call for premium quality and the goal of we know our products better than anybody else. This always meeting such premium standards also define ensures efficient maintenance and fast troubleshooting. our services. Broad availability of original spare parts and the use of certified tools and test equipment guarantee that our service always meets our high ERWEKA standard. 18 19 About us 360° Support with our ERWEKA Services What can we do for you? Our ERWEKA team is here to help you. If you would like to find out more about our equipment, please contact our competent sales team. Sales E-Mail: sales@erweka.com Tel.: +49 6103 92426-200 Fax: +49 6103 92426-999 www.erweka.com www.facebook.com/erweka.gmbh ERWEKA GmbH Pittlerstr. 45 E-Mail: sales@erweka.com 63225 Langen Phone: +49 6103 92426-200 Technical specifications of products described are stated without warranty and are subject to change Germany Fax: +49 6103 92426-999 at any time without further notice. v.2.0.4.19